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Privacy Policy

Last Updated: April 1, 2026

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1. Introduction

At Elevated Veterinary Solutions LLC ("we," "us," or "our"), we respect the privacy of the veterinary clinics and professionals we serve. This Privacy Policy describes how we collect, use, and protect your information when you visit our website and use our booking services.

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2. Information We Collect

We collect information you provide directly to us through our intake forms and booking requests, including:

  • Contact Information: Hospital name, email address, phone number, and physical address.

  • Professional Details: Practice manager name, type of practice (General, ER, Specialty), and specific services requested.

  • File Uploads: Signed service agreements or other documents you voluntarily upload.

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3. Information Collected Automatically (Wix)

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services to you. As you navigate our site, Wix may automatically collect certain information, including:

  • Identifiers: Your IP address and unique device identifiers.

  • Usage Data: Browsing history, "click-stream" activity, and session information.

  • Cookies: Our site uses "Essential Cookies" for security, anti-fraud, and system effectiveness. You can manage non-essential cookies via our cookie banner.

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4. How We Use Your Information

We use the collected data to:

  • Provide and manage relief veterinary technician services.

  • Communicate with you regarding bookings, scheduling, and invoicing.

  • Comply with legal and professional obligations.

  • Improve our website experience and professional outreach.

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5. Data Storage and Security

Your data is stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

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6. Sharing Your Data

We do not sell, rent, or lease your hospital’s professional data to third parties. We only share information when necessary to provide our services (e.g., with scheduling software or for legal compliance).

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7. Your Rights

Under various privacy regulations (such as GDPR or CCPA), you have the right to:

  • Request a copy of the data we have collected about your clinic.

  • Request that we correct or permanently delete your information.

    To exercise these rights, please contact us at theresa@evsrelief.com

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8. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

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